Terms & Conditions
General Terms and conditions
Your use of and access to pages of the Website is subject to the terms and conditions of 'The Knitting Shop' (TKS) and are outlined below. Please read these terms and conditions carefully. By using or accessing any part of the Website, you agree to be bound by the following terms and conditions, which may be amended from time to time at our discretion. Any orders placed by you will be governed by these Terms and Conditions.
The copyright in the material on this Website is owned by or licensed to TKS and protected by copyright laws. All rights of respective copyright owners are fully reserved.
You may copy information from the Website only for your own personal use but you may not use, reproduce, modify, amend or distribute any such information in any manner for any other purposes, including without limitation, commercial purposes, without our specific permission. Any copy made in accordance with this legal notice must bear the copyright notice included on the original.
Content of the Website
In compiling of the content of this website we have sought to ensure that all products are properly and fairly described and that prices quoted are correct at time of inclusion of the applicable product. Nevertheless we reserve the right not to accept any order where a material error has occurred in the description or price of any product appearing in the Website, or for any other reason at our discretion. All prices quoted include VAT.
We endeavour display the colours of our products as accurately as possible but the colours you see are dependant on the characteristics of your monitor. Accordingly we cannot guarantee that your monitor's display of any colour will provide an accurate representation the actual colour any product.
The display of goods, services or information on the Website should not be regarded as an offer, invitation, solicitation, advice or recommendation to buy any product or services. Accordingly, TKS makes no warranty that the information published on the Website will meet any requirements or that your use of the Website will be uninterrupted, timely, secure or error-free.
TKS does not accept any liability whatsoever for any errors in, or omissions from, information published on the Website.
To the fullest extent permitted by law, TKS makes no warranties or representations, whether express or implied, in relation to the Website including but not limited to implied warranties or conditions of completeness, accuracy, satisfactory quality and fitness for a particular purpose. TKS shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Orders are placed and processed as follows:
The Website displays a series of simple instructions which guide you through the ordering process, ending with the “checkout” process. You place your order with us by pressing the “checkout” button at the end of the checkout process.
We will then send you an order acknowledgement email identifying the products you have ordered. This is not an order confirmation or order acceptance by us.
When your product is despatched to you we will send you a despatch confirmation email.
Order acceptance and the completion of the contract between you and us takes place only on the despatch to you of the Products ordered, unless we have notified you that we do not accept your order or you have cancelled it in accordance with these Terms and Conditions (see Returns Policy below).
Availability of Product and Delivery Times and Dates
TKS make every effort to ensure that the availability indications appearing on the Website are up-to-date and accurate but we do not guarantee their correctness nor will we accept any liability for late delivery or non-availability of any product.
In addition we strive to fulfil orders you place as quickly and efficiently as possible. However, any stated delivery times and/or dates are approximate and we cannot guarantee to deliver within any specific time period.
UK Distance Selling Regulations give you the right to cancel your contract to purchase any items you may order within seven working days of the date the product was delivered to the stated delivery address. If you wish to exercise this right you must notify us by contacting TKS by email at email@example.com within the seven working day period and then promptly return the goods to us at your own cost. If you fail to return any goods for which we have refunded your payment, or if you return goods at our expense, we may charge you with the cost of the goods covered by the refund or the cost of the return, whichever is applicable. We do not accept partial returns of a particular product so please be sure to order the required amount.
The address to which all returned goods should be sent is:
The Knitting Shop, 79 Gillespie Road, Islington, London, N5 1LR
We strongly recommend that all returns be sent by registered post.
A link may only be created from your website to the home page of the Website with the prior written consent of TKS. Linking to any page other than the home page ("deep linking") and presenting any of the content published on the Website within another website ("framing") is strictly prohibited without TKS’s prior written consent.
Links to Affiliated Sites
This Website contains hypertext links to websites of certain other companies which have an affiliation to TKS ("Affiliated Sites"). TKS has made every effort to clearly highlight such links which have been provided for convenience only. TKS will not be responsible for the availability, use or content of Affiliated Sites and will not be a party to, or responsible in any way for any arrangements regarding goods or services available from such Affiliated Sites.
TKS may at any time, in its sole discretion, make modifications, additions, deletions to the Website, the content and this Legal Notice. By continuing to access the Website following a change to the Legal Notice, you agree to be bound by any changes made.