Testimonials

 

We have a large number of happy customers at The Knitting Shop and we thought you might want to know what some of them say about us.

 

"I just wanted to say how very grateful I am to you for organising the delivery of my wool before our holiday. The wool you chose for me as an alternative is so beautifully soft! I hope its going to be enough for my next project, (As I am a complete novice and make the pattern up as I go along,) Im not that good a judge on the amount of wool needed! So I hope you have enough in stock incase I run out?!

Thank you again, and when we spoke yesturday you were so helpful and friendly. Thank you. Unfortunately my Gran and Mum passed away when I was far too young to learn the skill of knitting properly. But being an Artist I can generally get by with my own judgement and design ideas. (Generally!!!!).

I will recommend you whole heartedly, and be in touch again in the future." - Nancy 22/07/2010

"Thank you very much indeed. Much appreciated. I look forward to doing business with you again." - Maren 28/07/2010

 

"Hello, i'd just like to say thank you for a fantastic service & speedy delivery, i'll be happy to buy from you again and i'll also be delighted to recommend you to family & friends. Well done." - G M Wallace 09/08/2010

 

"Hi, I have just found your site and I am just writing to say how much I love it! I especially like the ability to find a pattern and view what yarns are required, the discounts available on bulk buys, and the range of gorgeous, top quality, modern and original yarns you have available. Many thanks" - Sarah (from Richmond, Surrey) 17/08/2010

 

"it was a real pleasure to explore your shop yesterday. I will certainly come again and also tell all my friends!" - Elizabeth 27/10/2010

 

"Wool arrived at 11.30 a.m. today, many thanks for your prompt service." - Brenda 04/11/2010

 

"Just to let you know that my circular needle has arrived. Thank you so much for a prompt delivery. Now to finish the knitting!" - Margaret 05/11/2010

 

"Thank you for the very prompt arrival of my yarn. It looks lovely and I am very excited about starting knitting with it." - Carol 08/11/2010

 

"You are fabulous thank you – everything delivered. I will definitely be using you again." - Nicky 18/11/2010

 

"Just thought I would send my thanks for the quick delivery of the above wool. It is lovely wool, can't wait to see the finished item."  - Alysha 20/11/2010

 

"Thankyou for getting back to me so quickly, I appreciate your time." - Lizzie 25/11/2010

 

"I can honestly say how very impressed i am by your quick and efficient service people are all to quick to moan and never give praise. Fantastic value for money hope you will be trading for many years to come and will certainly be recommending you to friends." - Tracey 26/11/2010

 

"it DID arrive yesterday and I was just going to send a thank you email :)  especially so for generously including the stitch markers which are much appreciated, and it's my birthday today which makes it even nicer.  Thank you, and I look forward to placing further orders in due course." - Tricia 01/12/2010

 

"Thank you so much for your response, you have been very helpful. Many thanks."  Annette 04/12/2010

 

"Thank you very much. I received my parcel today and it is lovely."  Sally 09/12/2010

 

"Hi, I received my wool on Saturday which I'm extremely pleased with, it's beautiful and thank you for such quick delivery." -  Simone 13/12/2010

"Hi, Package received and have only now had time to open it.  Thanks very much - if Rob doesn't get knitting/crocheting I will." - Dianne 13/12/2010

 

"Many thanks for your help the cotton DK worked well and just finished in time for more snow." - Rita 17/12/2010

 

"I would just like to compliment you on the quick and efficient service you have given me on my first wool order.  I will certainly return if I need more wool in the future." -  Barbara 17/12/2010

 

"Thanks so much for the excellent service - I received the wool on Thursday 16th December." - Sheila 18/12/2010

 

"thank you excellent delivery i could hardly believe when my order arrived the day after ordering thank again" - Mrs C stewart 20/12/2010

 

"Hi all ,thank you for dispatching my order so quickly, it should be here before christmas now thanks to your prompt work." - Mo 22/12/2010

 

"thank you so much, my order has just arrived today after I only ordered it on Tuesday the wool is beautiful I will def be ordering from you again" - Jayne 23/12/2010

 

"Thanks very much! My order has arrived - less than 24 hrs from ordering. The wools are beautiful!!!" - Lesley 12/01/11

 

"Thank you for your tips and speedy reply." - Wing 17/01/11

 

"I received the order today and the contents was exactly what was ordered it will be a pleasure to do business in the future and look forward to continue the service." - 

Ms Ntala C Tuitt WORLD OF TRADE 19/01/11

 

"That is very kind, thank you very much.  And thank you very much for your help in this matter.  I look forward to getting my order and look forward to shopping with you again in the future." - Siobhan 19/01/11

 

"I just wanted to thank you ever so much for your help and advice" - Kerry 26/01/11

 

"I receievd the two Sublime knitting books the next day after we spoke last week; all wrapped up in pink tissue paper (how wonderful). I was so impressed and you were so patient and understanding." - Lynn 02/02/11

 

"Thank you for sending the goods to me so promptly, I have been very impressed with your service, I will be sure to use your website in future as well as recommending it to friends." - Jessica 05/02/11

 

"Order received Tuesday 8th Feb.  Fantastic service, many thanks." - Sara Wallis 09/02/11

 

"Thank you for my wool, which arrived this morning.  What brilliant service !  I HOPED I might get it by Friday, but am more than delighted to get it earlier." - Mary 09/02/11

 

"I just have to tell you I love your site. You are so easy to find and deal with. You make my purchasing a pleasure. Your are always knowledgeable and you even suggest alternatives that can save me money! I select what I want from your site and can phone you for clarification. Without fail you never let me down and do what you say you will. I wish there where more websites and customers services like yours." - Jen 10/02/11

 

"The service from you has been speedy and very freindly and helpful so I will be sure to shop with you again and to recommend you to my knitting friends." - Susy 10/02/11

 

"Thank you for my order that was quick thanks again." - Pat 10/02/11

 

"Thank you for your very prompt delivery - the wool arrived yesterday. Delighted with the quality, shall recommend your site to other knitters here in France." - Patricia 15/01/11

 

"All arrived today safely!  Thank you for great delivery service, will certainly use your company again in the future!" - Tony 15/01/11

 

"I have just received my delivery - brilliant - beautifully packed and next day delivery as promised; I couldn't ask for better service! I wouldn't hesitate to order from you again." - Hazel 24/02/11

 

"Just to confirm that the delivery of ten x 50g of my order arrived with yesterday's second post.  I am impressed with the speed! Thank you for all your help passing this order.  I look forward to speaking with you again soon." - Christine 02/03/11

 

"thank you for your prompt attention. Will recommend you to others" - Kate 08/03/11

 

"Thankyou so much for dispatching my order so promptly - I received the parcel a few minutes ago.  I am delighted with my complimentary basket.  I hope to knit up some handbags for felting so was delighted to get the cascade 220 at a reduced price." - Helen 16/03/11

 

"I would like to thank Mercedes for helping with my knitting, it really made my day as had not been able understand the stitch" - Edina 16/03/11

 

"Just wanted to say a big thank you for my wool which arrived safely here in Portugal Your service is fantastic - so efficent and friendly, I'm very glad to have found you as I struggle to find wool here in Portugal. Thank you also for the extra balls of wool!" - Maureen 17/03/11

 

"The wool recently ordered has been safely received. We would like to thank you for your great service!" Jean and John Shefford 01/01/11

 

"Just wanted you to how pleased i was with my order! It nice to know there are still some people that still do there job well. Very helpful and friendly.Put my order in 4.00pm friday and my order arrived next morning 9.00am. Thank you a very pleased client." Xenoulla 04/04/11

 

"I am very happy with the yarns that you stock and the ordering system - I have always had everything very promptly and in excellent condition." Joan 13/04/11

 

"Just a quick note to say thank you so much! The order arrived today; I really appreciate your help and the very swift and reliable service. I'll definitely be in touch again when we are ready to order more." Sasha 18/05/11

 

"Thank you for your very quick and efficient service. My order arrived this morning." Isabel 18/05/11

 

"What fabulous service, thank you so much. I am well pleased with all my dealings with you. Again, thank you." Marian 27/05/11

 

"Hi there, I just wanted to send a quick thank you email. The yarn and needles arrived this morning and I was chuffed to bits with the service as I hadn’t expected it to be so quick (I can get stuck in this weekend now!) and the yarn itself is lovely; the pictures on the site were really accurate so the colours are exactly as I was expecting." Christina 10/06/11

 

"Just a quick email to let you know that all the wool has arrived safely. Thank you for the Debbie Bliss magazine that you sent with the first lot of wool. It was a lovely surprise. My Mum started knitting today after the second parcel of wool arrived. She's knitting a pattern from the rowan magazine 48, the pattern is called Valentina, its on pages 54 & 55. Many thanks for your help with the order." Zeba 14/06/11

 

"thank you for free patterns think I'm going to do the child's weekend sweater starting at the weekend!!!" Vera 20/06/11

 

"A huge thank you for an amazing service! You received payment for my order (#9265) on 17 June at 14.31 - according to my email. The order was dispatched less than two hours later, at 16.04. I received it soon after 09.00 the next morning. That's less than 24 hrs. 181/2 hrs by my maths. Very impressive! Thank you." Kate 20/06/11

 

"Many thanks for your prompt service" Diana 23/06/11

 

"I have just received my order and want to thank you for such a quick delivery. The yarn arrived beautifully wrapped. Fantastic service, I will definitely be back." Katarzyna 01/07/11

 

"Thank you for sending my order, which arrived in good time. I have had a very good experience shopping with you, finding a very good range of yarns, wonderful help and advice and speedy deliveries, not to forget the saving, both on time and money, since your prices are much better than I can find elsewhere. Keep up the good work !" Mary 05/07/11

 

"Many thanks for the very speedy transaction, the wool arrived this morning! Very pleased" Anna 19/07/11

 

"Many Thanks parcel recieved this morning Thank you for your efficiency" Mary 22/07/11

 

"Hi, just to thank you for my order, which arrived last Thursday." Sonji 25/07/11

 

"My wool has arrived and is lovely. Thanks too for the gift of the delicious Debbie Bliss book. You have won yourselves a loyal customer" Jenny 02/08/11

 

"Thank you! I'll look forward to even more wonderful yarns to knit with." Margaret 02/08/11

 

"Received today,thank you.Excellent prompt service and the eclipsed magazine much appreciated.Delighted with yarn." Barbara 03/08/11

 

"Thank you very much for tracking down the yellow yarn for me. It arrived today." Fiona 05/08/11

 

"Order just received.  13:00 25th August.  Thanks for speedy service." - Paul 25/08/11

 

"Thank you very much for your lovely attitude when I phone and ask for help. In these days it is rare to find this. All of the wool I have bought is lovely and I enjoy knitting with Tango glitz very much. The only problem is that I knit it too quick.  Anyway thanks again for your attention to myself." - Alison 16/09/11

 

"I was thrilled to a standstill to receive my knitting needles as they are the longer type which are difficult to come by. I was taught to knit in the old-fashioned way by holding one needle under my arm and as longer metal needles were phased out in favour of shorter plastic ones, I was unable to continue knitting. Your needles are of fantastic quality and I am totally delighted with all of my purchases." - Lorraine 20/09/11

 

"After a long search for this wool i found your site , and very pleased i did , very good service all round ,will not use any other site now thank you so much" - M Sykes 21/09/11

 

"Great service. I got the wool and needles the following day. Thanks!!" - Belinda 23/09/11

 

"very prompt and well packaged excellent Thank you" - Jenni 27/09/11

 

"Excellent, thanks" - Jennifer 27/09/11

 

"This was the first time I had used this website. I was very impressed with the service I received, and the quickness with which I received my order. When I need to order some wool I shall definately return to this site." - Jacky 27/09/11

 

"Items arrived very quickly" - Margaret 27/09/11

 

"Although I had problems on the website, the lady I spoke to on the phone was extremely helpful in assiting me in deciding on which needles would be best she spent a lot of time answering my questions, I was very impressed and would certainly order by phone again. Many thanks." - Angela 28/09/11

 

"Absolutely satisfied with the whole transaction" - Jennifer 29/09/11

 

"Good service. Thanks" - Marina 29/09/11

 

"Service was efficient and all goods received in good order." - Jacqueline 29/09/11

 

"fab service as usual" - Marion 29/09/11

 

"It is a pleasure doing business with you.Web site very easy to use and the service excellent." - Patricia 30/09/11

 

"Excellent all round experience" - Christine 30/09/11

 

"It's always a pleasure dealing with you." - Sharon 01/10/11

 

"Thank you for order. Cannot believe how easy it was to find things. Keep up the good work" - Peggy 02/10/11

 

"easy to use web page & ordering. order arrived on time as stated. postage & packing on the high side. but overall a very good service. the only shop selling your

products in my area closed recently so I am very grateful for your service. thank you" - Corrie 04/10/11

 

"Website easy to use and order was despatched very quickly." - Rita 04/10/11

 

"Excellent service, many thanks" - Jeannette 04/10/11

 

"Great transaction, would buy from this seller again and again, Very recommended." - Sheila 04/10/11

 

"As usual, everything went super smooth :)" - Tina 06/10/11

 

"Lovely quality and would purchase from you again. The receptionist was very efficient." - Margaret 06/10/11

 

"The services provided by the Knitting Shop is efficent and prompt, as a customer the products shown are the products delivered with the exact item purchased, always a pleasure to shop. Thank You continue with the good business supplied." - Ntala Cynthia 07/10/11

 

"very pleased with quick delivery" - Sue 08/10/11

 

"Perfect - all you need - you've got it. Amazing and friendly." - Eva 07/10/11

 

"Everything as described, the tissue paper wrapping is a nice touch, you are a great company to deal with!i will definately shop with you again. B-)" - Elinor 08/10/11

 

"Excellant service" - Alison 08/10/11

 

"Really impressivce service, thank you" - Sarah 09/10/11

 

"Absolutely delighted! And it was even beautifully packaged!" - Claire 11/10/11

 

"Excellent service. Very fast delivery. Our 1st use of your service and we would highly recommend you." - Linda 12/10/11

 

"Thank you so much the Twilleys wool I ordered yesterday has arrived. Wonderful. Thank you so much for such a quick service. Now down to knitting. I will certainly recommend you to friends and relatives." - Christine 13/10/11

 

"the goods I ordered arrived promptly and were nicely packed I would use this company again!" - Mandy 14/10/11

 

"Brilliant service. Will definitely use again." - Janet 15/10/11

 

"Very good service, only had to wait 1 day for delivery." - Julie 16/10/11

 

"Nicely packaged, like getting a present for myself. Arrived quickly which is great because I do tend to buy things on the spur of the moment and want to get on with projects as soon as possible. Great service." - Janet 18/10/11

 

"I'm very pleased with the service and product. I will use your site again." - Patricia 18/10/11

 

"Arrived very quickly and efficently." - Debbe 19/10/11

 

"Very Easy to use. Even though I needed to use the phone to place my order and to explain what I wanted. Very helpful." - Penelope 19/10/11

 

"I was very pleased with your service and pricing is excellant." - Joan 22/10/11

 

"Excellent service, very speedy delivery and beautifully packaged. Thank you" - Alison 24/10/11

 

"Always delivered promptly." - Jacqueline 25/10/11

 

"Thank you for fast dispatch." - Martina 25/10/11

 

"My aunt and I really enjoyed visiting your shop in September! I wrote a little article about you on my blog: http://monkeywaffles.com/2011/10/15/the-knitting-shop-uk/" - Kirsten 25/10/11

 

"Fast and efficient service and nicely packaged" - Janette 26/10/11

 

"Pleasantly surprised by the speed of delivery and the customer service i. e. contact through e mail (considering the size of order). Will definitely use web site again." - Linda 26/10/11

 

"Very happy with the service that I have recieved am also delighted with the products as well." - Alison 27/10/11

 

"very helpful and prompt efficient service" - Jan 27/10/11

 

"Thank you SO much! I just cannot believe how quickly this arrived! Not only an absolute bargain but the service is amazing!" - Marie 29/10/11

 

"Excellent service received goods within 24 hours." - Sandra 30/10/11

 

"Very happy with the service. Knitting with crossed fingers if that's possible hoping I dont run out of yarn. Will be in touch soon as I need 5 double ended needles size 9m!! thank you have recommended you to daughter in law and friends." - Christine 30/10/11

 

"Excellent service once again, many thanks." - Angela 31/10/11

 

"Fast delivery good service would recommend!" - Lorraine 31/10/11

 

"Just wanted to say thankyou for the prompt delivery of my order. I shall use you again and let my friends know about you." - Janet 31/10/11

 

"Would definitely use again very quick service" - Michele 01/11/11

 

"Products arrived quickly by recorded delivery, in great condition and as described on the web." - Sonia 01/11/11

 

"Very pleased with the quickness of despatch. Good information at hand. Like the newsletters" - Irene 01/11/11

 

"Excellent service - nice clear website, prompt feedback and the order arrived so quickly!" - Lin 02/11/11

 

"Very fast and beautifully packed." - Catherine 02/11/11

 

"I've just received the items I ordered yesterday & wanted to say Thank you. The packaging was lovely it was like opening a present & really made me smile. The magazine is great too. Thanks also for the super speedy delivery." - Alison 02/11/11

 

"I would like to say how impressed I was at speed of delivery and the presentation of the package when it arrived. I felt like I was opening a Christmas present! :)" - Susannah 03/11/11

 

"I am very pleased with Wendy Aran wool I have never used wool in a 500g ball it is fun knitting with as I never know where the ball will end up at the end of an evenings knitting. Thank you very much for such a good service. Best wishes to you all. - Juliet 03/11/11

 

"was very impressed with the speed and efficiency with which my order was handled. My order was placed over the phone and member of staff was very friendly and helpful" - Lillian 05/11/11

 

"I found your service to be extemely sfficient. I will certainly shop with you again." - Deborah 05/11/11

 

"thanks for the yarn very pleased with that and the buying from you" - Gwen 06/11/11

 

"Excellent service, super fast." - Nicola 07/11/11

 

"As always, the service from The Knitting Shop is brilliant: friendly, efficient and very prompt!" - Lauren 08/11/11

 

"Very helpful and friendly telephone advice to somebody who knows nothing about knitting or its accessories. I was purchasing a gift." - Frank 08/11/11

 

"I will be useing your site again as it is so easy to shop there" - Ann 08/11/11

 

"Thank you for your prompt delivery as usual. I shall certainly use your site again." - Pat 09/11/11

 

"I thought it was beautifully wrapped and very nice to open. It felt like receiving a present!" - Vicki 09/11/11

 

"Very efficient and swift. Thank you" - Bronwyn 10/11/11

 

"Excellent service. Wool arrived day after ordering. I will always look on your site before going elsewhere for what I want." - Diane 10/11/11

 

"Excellent service - received the package the next day." - Maureen 11/11/11

 

"very happy with my order lovely wool which i recieved the next day great service" - Eugenie 11/11/11

 

"Your special deals are a real bargain. only my husband's common sense stops me spending all the housekeeping on your website......" - Marie 11/11/11

 

"Beautiful wool - so looking forward to creating something from it. And thank you, too, for the pattern book prize . I love the useful tips inside it!" - Bridget 11/11/11

 

"i received the yarn promptly and the packaging was lovely didn't need to get in touch because the whole process was very easy and no problems!" - Mandy 14/11/11

 

"The yarn I have received is of good quality. I am very pleased with it. The service was excellent" - Pat 15/11/11

 

"Excellent customer service, will definitely be ordering again." - June 16/11/11

 

"Delivery very swift and goods very well packed" - Patricia 16/11/11

 

"Arrived beautifully packaged. Like getting a present. Thanks guys." - Janet 18/11/11

 

"Magic! The kit arrived before I could imagine it would! I shall now be ordering yarns so I can use the Knitpro set!" - Sue 18/11/11

 

"Next day/sign for delivery is excellent." - Linda 19/11/11

 

"I was very pleased with the wool, the price and the delivery time" - Christine 22/11/11

 

"Always excellent products and speedy service. An easy way to shop!" - Elizabeth 23/11/11

 

"I have found that the Knitting Shop gives prompt, excellent service" - Mary 24/11/11

 

"Easy to use website - I need to be able to choose by yarn gauge and by composition, both of which are offered here. The yarns that I chose were well wrapped and delivered very quickly." - Liz 24/11/11

 

"As always my yarn arrived within 36 hours of ordering -certainly the most efficient service I ever use. Its the first time I have used Angel - having knitted with Kid Silk Haze a number of times - but I chose Angel for the colour. The representation of the colour online was excellent and I am now happily knitting. Thank you" - Margaret 24/11/11

 

"Very easy to order and received the next day amazing." - Margaret 24/11/11

 

"Was lovely to order one day and receive it the next. Easiest way to shop." - Lorraine 24/11/11

 

"Very good service, speedy delivery." - Alison 25/11/11

 

"As always the service is brilliant and my order arrived really quickly. I'm quite happily on my way to becoming a regular customer :)" - Lauren 25/11/11

 

"I ordered my items and they were promptly dispatched. Cannot fault the service. Definitely 5*****." - Linda 26/11/11

 

"Amazing service, particularly as I accidentally ordered the wrong shade and had you phone up to change. The staff were really helpful and I received my amended choice of colour within 36 hours of placing the original order." - Hilary 26/11/11

 

"Excellent service, arrived within 48 hours, well packed." - Susan 26/11/11

 

"Excellent service,many thanks. Will return soon." - Katherine 29/11/11

 

"I really enjoy using this website and I particularly look forward to the daily email pinging into my inbox with details of available yarny treats." - Christine 30/11/11

 

"Many thanks for your friendly assistance." - Maria 01/12/11

 

"Thanks for the prompt response to my order, plus the knitting magazine which was a lovely surprise." - Angela 02/12/11

 

"Arrived the day after I ordered: excellent service!" - Diana 06/12/11

 

"I am a frequent purchaser and always receive excellent service. Once you didn't have the full order and called me to see if I wanted what you had sent and follow up with the rest or wait and send all together. That was greatly appreciated." - Kathleen 07/12/11

 

"Website easy to use and informative. Response to orders pretty well instant. Excellent range of yarns and accessories." - Hilary 07/12/11

 

"Great service, and very helpful on the phone!" - Anna 09/12/11

 

"again wonderful wool and fast delivery , loved the books keep up the great work be incontact after the hols." - Helen 09/12/11

 

"first class delivery as always and great communiction, very helpful with orders , thank you. happy holidays" - Helen 09/12/11

 

"It was straightforward to use the ordering system, delivery was excellant, and the value of the kit is excellant. Thank you" - Elizabeth 10/12/11

 

"Was delighted with the service, it was prompt, easy to use and efficient." - Daphne 10/12/11

 

"first class service order arrived very promptly and was just what i wanted many thanks" - Tim 11/12/11

 

"I could not have received a better service. So thank you." - Maren 12/12/11

 

"Received the day after I placed the order. Will definitely use you again." - Diana 13/12/11

 

"I am very pleased with the service from the Knitting Shop." - Angela 13/12/11

 

"Fantastic service. Delivered the very next day. Many thanks." - Mary 13/12/11

 

"Order arrived this morning. Thank you very much - a very efficient service." - Jackie 13/12/11

 

"I have now ordered three times from you and every order has come at least when you said, if not sooner." - Karen 13/12/11

 

"Excellent service! Fabulous yarns! I will be back :)" - Alexia 14/12/11

 

"Outstanding service - extremely fast turn around on all orders I have placed, thank you." - Nicola 14/12/11

 

"The Knitting Shop deliver promptly and offer great customer service and competitive prices. I'm happy to be a repeat customer!" - Jade 15/12/11

 

"Very impressed by website. Easy to use, great prices." - Paula 15/12/11

 

"fantastic! great customer service and really helpful" - Hannah 15/12/11

 

"Very helpful, thank you, especially in finding one ball of wool in a particular colour, the garment now complete. .kit for Cardigan received ,not yet worked: looks fine so far, if a bit acrylicky Merry Christmas!" - Sally 15/12/11

 

"Very pleased with the service I recieved!" - Emma 15/12/11

 

"My parcel was delivered well wrapped and secure and didn't take too long! Very pleased with the service." - Carol 16/12/11

 

"Thank you for your help and your prompt service" - Jayne 16/12/11

 

"I am so glad I have discovered a knitting website that has such lovely yarns and bits and bobs. I am looking forward to buying yarn in 2012." - Karen 17/12/11

 

"first class around and its great to be able to order half and pay and know your other lot can be held until the next time , thank you for that is a great help . such a pleasure in dealing with you both. blessed yule and a proseperous new year peace and love helen.xxx" - Helen 17/12/11

 

"I was really happy with how quickly my order was dispatched and with the service in general." - Ruth 20/12/11

 

"Extremely fast and efficient service." - Nicola 22/12/11

 

"Very helpful service regarding colours etc, speedy shipping - will be back for more! Thank you." - Linda 22/12/11

 

"Excellent service and very pleased with the goods." - Elizabeth 22/12/11

 

"Well organised website, quick delivery, everything nicely packaged!" - Barbara 23/12/11

 

"Thank you for your wonderful customer service. I really enjoyed reading the email explaining about yourselves and your company. The love of your product really shows. I shall look forward to buying from you again in the new year. Many thanks" - Jane 24/12/11

 

"You offer an excellent service and would not hesitate to use you again. Thank you." - Yvonne 24/12/11

 

"WE WOULD LIKE TO CONGRATULATE ALL OF YOUR STAFF ON THERE EXCERLANT SERVICE. PLCED ORDER @ 0730 23/12/11 & IT ARRIVED @ 0930 24/12/11. MANY THANKS AND CONGRATULATIONS" - Brian 26/12/11

 

"i had a problem paying for my items..my card wouldn't go threw..i thought i'd have to miss out on the dvds that my mam wanted..but about 30 secs of disapointment i got a phonecall from a lovely lady who took my money over the phone..so my mam was very pleased with her xmas present..so 10 out of 10 for customer service..thankyou." - Lynne 27/12/11

 

"oh what can i say about the wool. its beautiful, so soft and wonderful to work with so fast, delivery is great to here France, and no probs with communication, if im not sure of anything i call and prompt friendly help, i could not ask for a better service, oh i will definatly being wanted some of that lovely free sample you gave me , it is softer than soft , being so sellfish, am actually knitting for me . thank you, your an amazing team. bonn annee," - Helen 27/12/11

 

"I have only ordered from you twice but on both occasions the goods arrived very quickly. What I like most is the parcel being wrapped in tissue paper - it's a lovely touch. Will definitely order again but I am quite a slow knitter." - Chris 28/12/11

 

"My order was dealt with very promptly considering the season and arrived amazingly quickly." - Linda 28/12/11

 

"Just great service, and beautifully wrapped! Many thanks." - Christopher 29/12/11

 

"Thank you so much for your lovely website of wool.Excellent service as always. i reccommend you to lots of other knitters, Thank you" - Anne 29/12/11

 

"excellent service will certainly be ordering from you again best wishes for the new year" - Tim 29/12/11

 

"Everything is always of good quality and exactly as described on the website. Shipping is punctual and communication is good. I always love ordering from you." - Donna 30/12/11

 

"Great choices, great service, great site, LUVIT !!" - Janet 31/12/11

 

"Very satisfied with your speedy and efficient service" - Dawn 31/12/11

 

"Excellent service, good website and good quality yarns." - Jan 01/01/12

 

"Prompt delivery ,to sign for on reciept, well packaged no need to wrap for xmaspressie. Will be happy to use again" - Anne 02/01/12

 

"Really great to deal with. Quick response to queries and you really went the extra mile when Royal Mail messed up delivery. Excellent service. Thank you!" - Rosie 04/01/12

 

"Ordered as a Christmas present. arrived in time in good condition. whole experience was easy and satisfactory" - Nicholas 04/01/12

 

"Excellent service. Easy to order and delivery on time." - Fiona 04/01/12

 

"Very prompt service. This was ordered in the week before Christmas and arrived the next day." - Pam 04/01/12

 

"A very impressive service - thank you!" - Karen 05/01/12

 

"I love this website for ease of use and because it gives people like me on a pension to try out some of the best yarns at a more affordable price. I would also like to add that the staff at The Knitting Shop are so friendly and helpful when you have to telephone them with queries about the suitability certain types of yarn etc. it makes me feel that they would pull out a chair and discuss your enquires over a nice cup of tea if you were in the shop. One thing that I would like to see are more crochet patterns as I cannot use knitting needles now but can still use a crochet hook. Please?" - Barbara 05/01/12

 

"easy to use website with very fast dispach and arrival" - Allyson 05/01/12

 

"Very quick delivery and the wool arrived beautifully packaged." - Julia 05/01/12

 

"Fantastic service that other companies that are much bigger should copy" - Patricia 05/01/12

 

"wool was delicious to knit with, so fast and felt so so soft, i want to knit more with this is is the best, and the book is full of wonderful surprises, thank you so much." - helen 06/01/12

 

"I think the service you provide is excellent. Mercedes has been extremely help over the phone and by email. My order arrived the following the day which was great. I would certainly use you for all my knitting needs. If I were to make 1 criticism it would be that on large orders of say over £30 or so the postage could be free. But I understand most mail orders carry a charge and this is just a pet hate of mine. Many thanks for all your help, advise and excellent customer service." - Sue 06/01/12

 

"your service on this order was fantastic. i Placed the order on dec 23, but didnt expect it to arrive before xmas, but your staff did a fantastic job and I recieved the order on the morning of the dec 24. please pass on our great thanks to your staff, as this is was a last minute supprise for my WIFE. GREAT JOB" - Brian 07/01/12

 

"Wow!! Well done The Knitting Shop!! I only ordered the eacalan yesterday and it arrived safe and sound this morning. Thank you for such excellent service. As a life long knitter in some despair at the gradual disappearance of yarn shops, I will take a close look at your on-line shop to see what I can find." - Eleanor 07/01/12

 

"I enjoy the real mix of products you offer and everything I have ordered is to a high standard and the service is always excellent." - Elaine 07/01/12

 

"Brilliant service, thrilled to bits, many thanks." - Marie 14/01/12

 

"Couldn't believe the speed of the service - and over the Christmas holidays too!" - Julie 14/01/12

 

"I placed order at 3.30pm on a friday and it was in my posession at 9.15 sat. am. very impressive." - Julia 17/01/12

 

"Thank you once again for your excellent service. I received the order next day just as advised. Great offers too on wonderful products." - Jackie 18/01/12

 

"love the choice of yarns and ease of ordering, as well as the quick delivery, thanks so much" - Cheryl 18/01/12

 

"very impressed with your service and in fact am recommending you to several of my "knitting buddies". Many thanks and keep up the wonderful work!" - Kim 20/01/12

 

"as always the wools a perfect, and the colours so distinctive, love them. love the books and free patterns to. also thank you for holding on to some wool until i can afford it, bin in hospital had to get my wrist fixed, got carpel tunnel in booth, so right one done , hard to knit yet lol , thank you all for your pateints peace" - helen 20/01/12

 

"Excellent prompt service. Had tried lots of on line knitting shops and found yours had the stock I needed" - Catherine 20/01/12

 

"I have ordered by telephone. I am not able to order via the internet. However, my orders have been met entirely to my satisfaction." - Mavis 20/01/12

 

"A good and friendly service. I love the way the goodies are wrapped in pink tissue paper, making them feel precious and special. Thank you." - Sharon 21/01/12

 

"Although I wasn't happy with the initial colour there was no problem with exchanging and the whole process was efficient, delivery excellent,THANK YOU!!!" - Suzanne 21/01/12

 

"Very fast efficient service. Communication excellent. Thanks" - Valerie 22/01/12

 

"I love the website. It gives very clear descriptions of the yarns, including fibre content, which is particularly important to me. Searching is easy and photos are clear and accurate." - Liz 24/01/12

 

"Excellent service, shipping fee was a little expensive but I could have chosen a cheaper option and waited." - Lydia 24/01/12

 

"Thank you for a fast and efficient service." - Susan 24/01/12

 

"I've made a wrap over jacket but I'd knitted it too long and was disappointed that my chosen colour was now discontinued. Thankfully the Knitting Shop came to my rescue. I like the regular newsletter about special offers and other products." - Gina 25/01/12

 

"Very impressed with the service from the pleasant help over the phone and the speed with which the wool was despatched. I was asked what I thought about the wool as it was a new product for you and you wanted to know customer views of it - very refreshing." - Susan 25/01/12

 

"I am always delighted with my purchases. Yarn is superb quality and customer service is fantastic. I always look here first!" - Dawn 25/01/12

 

"fantastic service, any problem I have had is sorted out straight away. 10 star service" - Becky 26/01/12

 

"Your staff was very efficient in handling my order, especially when I needed to change my delivery address, I was impressed!" - Clara 27/01/12

 

"Good customer service delivered ahead of schedule and exactly as ordered." - Ann 27/01/12

 

"I was very pleased with my purchases and delivery times." - Evelyn 27/01/12

 

"Just to say thank you for your help with my order yesterday, and even though it was after 2pm when I placed the order, my wool was delivered this morning." - Ann 27/01/12

 

"Wonderful service as the wool arrived the next day" - Jane 28/01/12

 

"It was very easy to make my order and it was delivered very quickly and packed well. I like your site very much. I like the offers and bulk buys. I like the points and also the ability to send back unused balls of wool. I also enjoy your regular emails. Keep up the good work" - Marcia 28/01/12

 

"Many thanks for your prompt action on my order. It arrived in good condition and I am enjoying using it." - Lilian 28/01/12

 

"Your service is great. Arriving much faster than orders from the States, beautifully wrapped and packaged. The product is great quality. Thank you." - Judy 31/01/12

 

"My yarn order arrived promptly, beautifully packed and in perfect condition. I am very pleased so far with the service you have provided and expect to be ordering more from you in the future. Many thanks." - Pamela 31/01/12

 

"Will continue to use this site. Products shipped quickly and packaged well." -  Geraldine 01/02/12

 

"Thank you so much for such prompt service. I have today received the yarn I ordered after 5 pm on Monday. Brilliant!" - Annette 01/02/12

 

"Delivery takes no time at all the wool was here on time for me to carry on with the garment." - Carol 03/02/12

 

"Extremely impressed with the speed and ease with which I received my top Quality wool. Thank you" - Norma 03/02/12

 

"Excellent service, arrived on time I will be ordering from you again" - Daphne 04/02/12

 

"Delighted with speed and friendliness of service - very much looking forward to shopping with you later on." - Jenny 07/02/12

 

"When i spoke to the person who took my order she was very friendly and that always encourages me to buy form any company" - Carol 08/02/12

 

"Perfect - you couldn't improve!" - Karen 09/02/12

 

"Goods as advertised, prompt and good quality." - Gaynor 09/02/12

 

"Very prompt, will use this website again! Thanks" - Sarah 09/02/12

 

"i absolutly love the wools and patterns that you have,my favorite is the baby alpa , so so soft and the wonderful books with the most amazing patterns, the jacket im doing just now is so fast and the wool very light , but oh so warm. keep up the good work" - Helen 09/02/12

 

"The wool arrived very quickly and I am happy with it." - Carol 09/02/12

 

"Very happy and will hopefully by lots more yarns. Excellent Services" - Sabine 10/02/12

 

"Thank you, great service, delighted with my purchase." - Sara 10/02/12

 

"Excellent website, good choice of products, fast delivery!" - Helen 11/02/12

 

"yarn is great good value as always and prompt my order thank you" - Bernadette 11/02/12

 

"I am very pleased with the prompt servise I received from you and will be recommending you to my friends" - Sylvia 11/02/12

 

"Brilliant service, in all areas. Easy ordering, Very efficient dispatch anad shipping with receipt in 2/3 days. I shall be ordering any future needs from you. Thank you" - Hilary 11/02/12

 

"Very prompt and helpful response. Quick delivery. Thank you so much." - Jean 15/02/12

 

"your fast and efficient service meant that I could forfill my knitting obligation without delay, thank you" - Sandy 15/02/12

 

"Cannot fault the service. Quick, clear and easy." - Tam 15/02/12

 

"Extremely good service. Website very clear and I am sent newsletter etc with special offers on a regular basis. Very impressed with the service. A colleague at work told me about your site. Many thanks." - Pauline

 16/02/12

 

"Very efficient and caring staff. Think your website is really very user friendly." - Christine 16/02/12

 

"I will definitely be recommending The Knitting Shop to people. The service was very quick and the price the best I could find. Thank you." - Katy 16/02/12

 

"Brilliant service, received my order the next day." - Susan 17/02/12

 

"brilliant site and any problems are sorted out immediately even if you live abroad. ten out of ten." - Becky 17/02/12

 

"really good service next day delivery and good value i am now about halfway up a sweater" - Tim 18/02/12

 

"I ordered on the Friday and used the 2nd class post my postman delivered it the Monday morning I think that is brilliant. Best wishes" - Doreen 19/02/12

 

"The wool was wrapped really nicely in tissue paper and a useful pattern book was enclosed free of charge which I enjoyed looking at. The order was delivered very promptly. An overall excellent service would definitely use this website again." - Rosie 21/02/12

 

"Very friendly and helpful on phone and by email." - Jan 21/02/12

 

"You are providing an excellent service for which I am truly grateful. I have nothing but praise for The Knitting Shop and those who operate it." - Maureen 23/02/12

 

"Website vg, although needed to speak with someone and had a very friendly salesperson to chat to,thankyou." - Diane 23/02/12

 

"very impressed with ranges stocked, delivery time and telephone advice." - Julia 23/02/12

 

"I would like to thank you very much for your fast and kind service. Thanks to Susan for advising me on taking a bigger bottle as more cost effective purchase. My order arrived today so really quickly and it was packaged so lovely with the pink tissue around, just nice to receive such a beautiful order. Thanks again and I would definitely recommend you to my friends!" - Malgorzata 24/02/12

 

"I found your website very easy to navigate and use. The prices were very competitive and I was very satisfied with the prompt despatch of my order. I shall certainly use the company again" - Karen 25/02/12

 

"i had trouble getting my order processed but got a phonecall next morning and the order was completed by phone, excellent! And a friendly chat as well! i cannot complain about a thing!" - Ruth 26/02/12

 

"I found the website easy to use, no problems with delivery,will definately use this site again. Hoping to visit your store in the near future" - Linda 28/02/12

 

"Many thanks for all your help, I enjoyed our chat on the phone. I have now recieved my yarn and am delighted with it. The way the package was presented was lovely too." - Nan 28/02/12

 

"a perfect wool and so easy to knit with, i am delighted as always with the service i recieve and the friendlyness anytime i contact customer services , thank you all , will continue to be with you" - Helen 28/02/12

 

"good web site and very quick delivery service." - Laura 29/02/12

 

"Excellent service, received item the day after it was ordered by registered post. Will be using again and have recommended to friends." - Mariel 29/02/12

 

"Excellent service on all counts.Any problems and I have been given a telephone call in order to resolve quickly." - Barbara 29/02/12

 

"very glad to have found you online and enjoy your service" - Penny 01/03/12

 

"The wool arrived 3 days later...to France! Usually packages can tske a week to our little corner of the south west. It is very nice to be able to ask advice." - Freddie 01/03/12

 

"A first class service will use again" - Julie 02/03/12

 

"very pleased with service and quality of products will certainly buy more from this company in future" - Bernadette 03/03/12

 

"Order received this morning beautifully and securely packed. Not used this brand of yarn before and am so pleased with the colours. Looking forward to casting on. Many thanks for your great service. ps. I do enjoy receiving your e mails" - Marje 06/03/12

 

"Very User friendly service - I was delighted with my purchase of the Venezia Chunky wool. True to colour shown on website. It arrived very promptly - I gave it to my daughter that day and the next day she gave me back a beautiful knitted snood! Lovely weight and SO warm. She enjoyed knitting with it too. Thank you" - Mary 06/03/12

 

"I thoroughly enjoy dealing with you! Delivery is very prompt and beautifully packaged. Your assistance over the phone is also great. Thank you so much." - Karen 07/03/12

 

"Thanks so much - got my wool this morning. I will definitely order again as I like a company that posts out quick." - Michalene 07/03/12

 

"I found this site very user friendly and yarns arrived promptly." - Deborah 08/03/12

 

"Very fast service, very happy and hopefully will use again." - Joan 10/03/12

 

"I was very pleased with the service I recieved from this company and would definatly buy from them again." - Jacquie 10/03/12

 

"Always an absolute joy to deal with you!!" - Karen 16/03/12

 

"Absolutley no problems. Everything was as you said it would be and at really reasonable prices" - Brittany 19/03/12

 

"received e mail 5th March and this was followed very swiftly by my parcel on the 6th. It was securely and beautifuly packed/ Very pleased with your service and the yarn which was un known to me I am so pleased with." - Marje 21/03/12

 

"All Good thank you but have yet to get the time to make up the shawls. I was well impressed with the very nice detail to packaging & swift delivery." - Ann 21/03/12

 

"Excellent service, great range. Thank you!" - Rosie 22/03/12

 

"Very helpful advice and quick delivery" - Fiona 24/03/12

 

"great service and as always good value there's always someone to help if you need advice and a warm and friendly voice to help.The yarn is very good quality" - Bernadette 24/03/12

 

"Completely satisfied with your service ..prompt swift delivery" - Diana 24/03/12

 

"Really love the yarn it was delivered quickly and very nicely packaged. The colour was also true to website. Thank you" - Diane 26/03/12

 

"As usual arrived on time. Happy with both yarn and service." - Eliza 27/03/12

 

"once again you excelled yourselves delivered the next day congratulations i look forward to my next order with you" - Tim 28/03/12

 

"A beautiful yarn which I am looking forward to using! I have promised my husband a new scarf for next winter. I will certainly use your site again for future ventures!" - Christine 29/03/12

 

"Excellent service, thank you. Pleasure to buy from somewhere that seems to have a passion for what they sell" - Cathy 29/03/12

 

"I ordered the KnitPro Symphonie knitting needles on a Thursday and they arrived by mid morning the next day, so I could start my knitting the same day." - Michelle 31/03/12

 

"Excellent service, a pleasure to shop." - Christine 03/04/12

 

"Brilliant price, brilliant service, will definitely be back" - Rosemary 03/04/12

 

"Many thanks for such a quick despatch,. I received the items the next day! A very good service." - Jacqui 03/04/12

 

"First class products and service." - Barbara 04/04/12

 

"Lovely colour. Glad I bought one. Difficult to get elswhere. Fast delivery. Excellent sellers/ shop. Will deal again definately." - Eirian 05/04/12

 

"this is a first class service, prompt deliveries and always there to call or talk to with any problems or inquires. very friendly and helpfull. so much information is offered for types of wool how to etc . for being a small bussiness and having to compete with larger ones, this is one company who has the old fashioned way of looking after its customers, i will always go here first for what im looking for , as i know i will get the best deal . thank you girls" - Helen 05/04/12

 

"The shipping cost is very reasonable, I received my order in a couple of days an excellent service.I am always very satisfied with the service that I receive from this company." - Bernadette 06/04/12

 

"Excellent service, wool arrived very quickly" - Jane 07/04/12

 

"I didn't leave a comment for communication as i had no need to. My needles arrived the next day and they were beautifully packaged I was very pleased with the whole service i received. Thank you." - Vangleen 07/04/12

 

"Am happy to repeat myself! Always a joy to deal with you." - Karen 08/04/12

 

"The wool arrived very quicky and yes I will use the website again.............." - Grace 10/04/12

 

"Thank you. You are always so prompt…what a brilliant service you have.." - Jan 12/04/12

 

"pleased with the quality of wool etc and the speed of delivery.Well done" - Joan 13/04/12

 

"happy with all my orders to date, lovely yarns!" - Cheryl 14/04/12

 

"it is always a pleasure to browse thru the new and exciting offers, the wool no matter what kind is first class , as is the service, nothing is to little or to large to discuss with susan she help all the time with concerns and makes you feel important, thank you all for such wonderful service and beautiful patterns and wool." -Helen 15/04/12

 

"Almost TOO easy to shop with you! Thanks for another quick and efficient delivery, can't wait to start my new project!" - Sally 17/04/12

 

"I wanted appropriate wool for felting and was given helpful advice from one of your team. Product arrived the next day." - Lynne 19/04/12

 

"Many thanks for your efficient service. Order arrived yesterday and am very pleased with it . Look forward to knitting and wearing jacket." - Maureen 19/04/12

 

"I ordered over the phone and was given advice over which wool to buy. Staff very helpul and knowledgeable about the wools. Order arrived the next day and well packaged." - Juliet 20/04/12

 

"excellent, fast and efficient service, even on a bank holiday weekend. thank you." - Dianne 20/04/12

 

"I received my (revised) yarn order today, Saturday 21 April. Just want to say it is perfect, thank you so much for your help and prompt service!" - Ronette 21/04/12

 

"Great service, I will certainly use your site again for more purchases" - Sandie 25/04/12

 

"Thank you for your prompt and efficient service. I shall be ordering more wool from you in the future when the need arises." - Mary 25/04/12