Call us with your order on 0207 226 0800
FREE Standard Delivery when you spend £40 or more
Shopping Bag Items

Shopping Bag Items:0 Total:£0.00

 

Customer Service

 

If you are having any problems placing your order please Contact Us:

 

0207 226 0800

admin@theknittingshop.co.uk

 

 

Newsletter Signup

 

 

Needle Size Chart

 

Click here for a conversion chart of needle sizes.

Needle Size Chart

 

Knitting Resources

 

Get yarn weight guides, abbreviations and more

Knitting Resources

Testimonials

 

"Find what you want easily online, have it delivered quickly - sounds like every knitter's dream!" — Helen Marshall 23/05/2013

 

"all good" — Caroline Lynch-Blosse 23/05/2013

 

"Service was quite poor. Waited over 2 weeks for "in stock" items. I telephoned to chase order, left a message with order details. No response." — Jimenez Joseph 22/05/2013

 

"Excellent website with clear pictures and up to date information. Always a pleasure to browse and buy." — Liz Hanson 17/05/2013

 

"Efficient service; wool looks nice" — W muggeridge 16/05/2013

 

"fantastic yarn just wish you had more of it as its a very good price. Cheapest I have found it for!! Really amazing service" — Eliza Lewis 10/05/2013

 

"The wool is lovely, so soft, however I can't understand the pattern so am stuck. I sent an email asking for help but haven't had a response. " — Helen Mason 10/05/2013

 

"Prompt delivery as usual!" — Helen Fawcett 07/05/2013

 

"Really good service and lovely yarns and kits" — Carol Payne 05/05/2013

 

"Received excellent customer service when I made a mistake on my order, a quick 'phone call and my mistake was rectified immediately - Thank you." — Lesley Cullen 04/05/2013

 

"I ordered 2 kits - one of the kits delivered was not in the colour I ordered. I have tried to contact you by phone and email, but have received no reply. I have returned the kit I didn't order and asked if I could have the fewer number of balls you have in the colour I asked for as a replacement, at the same cost. No response from you at all." — Julie Kates 02/05/2013

 

"no complains" — Gitte Nielsen 30/04/2013

 

"Everything is perfect. Please don;t change a thing.\Best wishes. Dawn" — Dawn Stanford 30/04/2013

 

"I managed to order the wrong colour but have decided I like it anyway! Would have liked to have seen what the contrast colours were." — Jo Ray 29/04/2013

 

"Prompt service as usual." — Julie Wrigley 26/04/2013

 

"My delivery did take a while to arrive, partly because it was Easter, and one item was out of stock. I knew it would be a two week wait, however the other item was in stock and it would have been nice to have that dispatched immediately. VEry pleased with both yarns. " — Elizabeth Lodge 25/04/2013

 

"quick dispatch and delivery - as always, but always have trouble at checkout with remeeming points and claiming free p&p so usually give up and take gift instead" — Babs Morland 23/04/2013

 

"I'm very pleased I found thus site, I live in Greece and buy all of my yarn on line. I bought the merino and silk offer and it is knitting up beautifully. Many thanks." — Joyce Russell 20/04/2013

 

"Excellent service" — Liz Phillips 19/04/2013

 

"Love free P&P, order was very quick and easy." — Vivienne Blackledge 17/04/2013

 

"Very courteous ladies to communicate with, and although I live in SW France, delivery is excellent. " — Irene Nightingale 17/04/2013

 

"could have paid less if realised had to enter codes for thid and free gift would be much more customer friendly if it did it automatically " — Caroline Hockridge 16/04/2013

 

"I will definately be using the site again and recommending to others" — Janice Salter 12/04/2013

 

"Yarn came quickly, well packed and looks great! JV" — Jane Varley 12/04/2013

 

"Good selection of yarns. speedy delivery. Will shop with you again." — Frances Lawson 12/04/2013

 

"As usual the service was very fast and efficient - yarns arrived the next day. Well done " — Julie Wrigley 12/04/2013

 

"It would have been nice to have had clearer information regarding reward points,ie if the quarter starts when you make 1st order or if its Jan to March etc.I`m not too good at using on line shopping, so need all the help I can get. " — margaret feltham 11/04/2013

 

"postage charges too high" — Jean Kiernan 10/04/2013

 

"very satisfactory service. will use again, but some of your products are rather specialised and hence rather expensive.But if you have something I need I shall not hesitate to use you." — Sandra Stevens 09/04/2013

 

"Site easy to manage. Despatch was quick very pleased will be using you again" — Sue Holland 09/04/2013